The Process:

Oriental and Area Rug Cleaning

Our in-plant rug cleaning facility is highly recommended for the cleaning of all types of rugs, from the finest Oriental and Navajo to the most basic of area rugs. They should not be cleaned on location like your wall to wall carpeting as this can shorten the life of your rug.

We will pick-up and bring your rugs back to our specialty cleaning facility where it will go through a thorough 9 Step Cleaning Process for maximum soil and spot removal. Having the rug cleaned in our facility allows us to give it several treatments, if needed, with both sides cleaned, controlled drying and the use of various specialty tools that are not available on location.

Details of the Process:

Step 1: Pre-Inspection and Pick-Up

We will determine as much as we possibly can about the type of rug and inherent qualities that may affect cleaning. Each rug will be tested for color stability prior to cleaning. We will outline the expected results and cleaning recommendations. Our company will come to your home and pick-up the rugs, or you may drop them off. We offer a discount to our clients who drop their rugs off.

Step 2: Dry Soil Removal

This is the single most important step in cleaning your rugs, simply because a traditional cleaning process will not normally remove the compacted soil in the foundation of your rug. This is why we use the Rug Badger that harnesses over 40,000 harmonic vibrations per minute, which vibrates out soil and sediments caught deep in the fibers of your rug. Then each rug is vacuumed front and back. 

Step 3: Pre-Condition

Depending on fiber type and level of soil, the rug will be pre-treated to emulsify the soils.

Step 4: Pre-Spot and Fringe Protection

Any difficult spots will be pre-treated with various specialty products to increase our success for removal. The fringe is also pre-treated for maximum soil removal.

Step 5: Shampoo

Depending on fiber type and level of soil, your rug will again be pre-treated for easy soil removal. Most rugs are cleaned with specialty products designed exclusively for oriental and area rugs. These products are designed to get maximum cleaning while protecting sensitive natural fibers.

Step 6: Rinse or Wash

Depending on the type of rug and condition, the rug will either be rinsed with extraction equipment on both sides or flushed and washed. An example is rugs contaminated with heavy urine deposits. These rugs are flushed several times in order to gain maximum control in eliminating the urine deposits found in the rugs prior to actual cleaning.

Step 7: Speed Dry

Once the soil is rinsed away the rug is dried flat or hung to dry in a controlled environment. Proper drying is essential to avoid rug damage or shrinkage.

Step 8: Finishing

When the rug is completely dry we set the nap and groom the fringe using soft groomers made especially for area rugs.

Step 9: Post Inspection and Delivery

Our cleaning specialist will give the rug a final inspection and release it for pick up or delivery. Your rug will be wrapped in a protective covering to keep it from dust and other soiling until it is picked up or delivered directly to you. Upon delivery, our service technicians will be delighted to lay the rug back down for you.

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